Privacy Policy

This privacy policy has been compiled to better serve those who are concerned about how their ‘Personally Identifiable Information’ (PII) is used online. PII, as defined by US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person or to identify an individual in context. Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from visitors to our website?

When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, or other details to help enhance your experience.

When do we collect information?

We collect information from you when you fill out a form, provide feedback on our products or services, or enter information on our site.

How do we use your information?

We may use the information we collect from you in the following ways:

• To personalise your experience and deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better respond to your customer service requests.
• To request ratings and reviews of services or products.
• To follow up with you after correspondence (live chat, email, or phone inquiries).

Do we use cookies?

Yes. Cookies are used to:

• Understand and save user preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and interactions to offer better site experiences and tools in the future. We may use trusted third-party services to track this information on our behalf.

You can choose to have your computer warn you each time a cookie is sent, or you can choose to turn off all cookies through your browser settings. If you disable cookies, some features may not function properly, but you can still place orders.

Third-party disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential. We may also release information to comply with the law, enforce our site policies, or protect rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We are not responsible for the content and activities of these linked sites. However, we welcome any feedback about these sites to maintain the integrity of our website.

Google

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. The use of the DART cookie enables Google to serve ads based on previous visits to our site and other websites. Users may opt-out of the DART cookie by visiting the Google Ad and Content Network Privacy Policy.

We have implemented the following:

• Remarketing with Google AdSense.
• Google Display Network Impression Reporting.
• Demographics and Interests Reporting.

We, along with third-party vendors such as Google, use first-party cookies (e.g., Google Analytics cookies) and third-party cookies (e.g., DoubleClick cookie) to compile data regarding user interactions with advertisements and other ad service functions related to our website.

Opting out:
Users can set preferences for how Google advertises to you via the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative opt-out page or using the Google Analytics Opt-Out Browser add-on.

California Online Privacy Protection Act (CalOPPA)

According to CalOPPA, we agree to the following:

• Users can visit our site anonymously.
• Once this privacy policy is created, we will add a link to it on our homepage or, at a minimum, on the first significant page after entering our website.
• Our Privacy Policy link includes the word ‘Privacy’ and is easily found on the page specified above.

Users will be notified of any privacy policy changes:

• On our Privacy Policy Page.

Users can change their personal information:

• By emailing us.

How does our site handle Do Not Track signals?
We honour Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioural tracking?
Yes, we allow third-party behavioural tracking.

Children’s Online Privacy Protection Act (COPPA)

We do not specifically market to children under the age of 13. The Children’s Online Privacy Protection Act (COPPA) puts parents in control of personal information collected from children under 13.

Fair Information Practices

In line with Fair Information Practices, we will notify users via in-site notification within seven business days in the event of a data breach.

We also agree to the Individual Redress Principle, which allows individuals to pursue enforceable rights against data collectors and processors who fail to comply with the law.

CAN-SPAM Act

The CAN-SPAM Act sets rules for commercial emails, gives recipients the right to stop receiving emails, and imposes penalties for violations.

We collect your email address to:

• Send information, respond to inquiries, and/or other requests or questions.

To comply with CAN-SPAM, we agree to:

• Not use false or misleading subjects or email addresses.
• Identify messages as advertisements in a reasonable way.
• Include the physical address of our business or headquarters.
• Honour opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe using the link at the bottom of each email.

If you wish to unsubscribe from future emails, you can email us or follow the instructions at the bottom of each email. We will promptly remove you from all correspondence.

Contacting Us

If you have any questions about this privacy policy, you may contact us using the information below:

W. Robbins and Company
[email protected] 
407 –  704 – 1084